361 votesAnusha supported this idea ·Anusha commented
Here are T Mobile's Terms and Conditions that I think are unfair to its subscribers-
"To provide the majority of our customers with a good experience and minimize capacity issues and degradation in network performance, we may take certain steps with our network, including, but not limited to, temporarily reducing data throughput for a subset of customers who use a disproportionate amount of network resources."
My Comment: Define "disproportionate". Leaving this to the discretion of the carrier defeats net neutrality principles. A five-minute news podcast that seems important to me is not important to T-Mobile. Though I am well within the data plan for the month, I am bombarded by "this connection may be slow" messages that spoil the smartphone experience for me. Worse, essential services like GPS services are not accessible because of this throttling and rate limiting.
"If you use your Data Plan in a manner that could interfere with other customers’ service, affect our ability to allocate network capacity among customers, or degrade service quality for other customers, we may suspend, terminate, or restrict your data sessions, or switch you to a more appropriate Data Plan. "
My Comment: Again, all subjective terms. An inability to plan capacity cannot be passed on to the user. Just like broadband usage Service level Agreements, there should be SLAs for mobile data availability and average connection speed.