25 votesplanned · 10 comments · CLOSED: A New FCC.gov - Feedback » Website Feedback & Discussion · Flag idea as inappropriate… · Admin →
It would be helpful to include a link to amateur radio that is accessible from the FCC homepage. The amateur radio page could include hotlinks for a number of topics related to amateur involvement, possibly in FAQ format. For example:
- Part 97 Rules
- Rulemaking activities, include comment invitation & dates
- Other FCC actions, e.g., enforcement, outreach activities
- License costs, renewals
- Licensing procedure, test elements & privileges
- Training and testing
- RACES and ARES
- How to get started- note the training and mentoring typically available from local clubs, VHF/UHF repeaters, connections to RACES & ARES.
Each topic could include a brief explanation of the issue and a hotlink to the relevant portion of the FCC rules and to online access points, e.g., license renewal. Consider asking ARRL or an instructor of amateur radio licensing courses such as Gordon West to propose details of this section; CQ Magazine would also be a good source. Those folks have a very good idea of what amateur information needs to be readily accessible on an FCC website, especially for youth and adults wanting to get started.
Great suggestion. As we enter the next phase of the redesign, revamping the “help” section of the site is at the top of the list.
What kind of support would be most helpful to have live chat available for? Ex: transactional assistance, consumer support, etc.
- FCC New Media
This feature could be used to help assess what web site visitors are really looking for. Tracking questions to a chat help line could provide useful direction on how to change the site to make specific information easier to find. If the change is successful, the incidence of that question to the chat should decrease.
2 votesplanned · 0 comments · CLOSED: A New FCC.gov - Feedback » Website Feedback & Discussion · Flag idea as inappropriate… · Admin →
We are looking at improving how the website handles proceedings, and although there are some technical challenges, a list of upcoming deadlines is high up on the wish list.
A useful format would be a listing of all proceedings that are or were open for the last year, organized in reverse chronological order by release date (newest first), leading with the docket number/RM number and abbreviated header. The older ones, where the comment cycle is complete, would show these dates (which would be in the past), newer ones would show dates for current open pleading cycles and the newest ones where dates have not yet been determined, would indicate text such as, "30 days after publication in the federal register." As soon as a specific date can be determined, it should be added to the page. All items posted for comment should be included- NPRMs, NOIs, petitions for rulemaking, etc. The page should be accessible with a link from or very near the FCC home page.Larry shared this idea ·