Residential and business broadband, in developed areas, should be wired; wireless uses scarce frequencies unnecessarily.
Many wired broadband customers have a single ISP provider with no competitive alternatives. These ISP providers are operating a de facto monopoly but are unregulated. For areas with no real competition, bring back regulated services with published service levels and defined rates of return. All value added services, such as VOIP or video, should be from an arms-length subsidiary, with open access to any other providers.