CLOSED: My.FCC.gov General Feedback


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How can MyFCC be made better? What changes would you make to existing widgets in order to improve them?

  1. WHY does nearly everything you click on open in a new page/tab??? The entire 'NEW FCC.gov' appears to have been poorly designed.

    The entire NEW 'fcc.org' is poorly designed and does not serve the professional user or the general public. It looks as though it's another glaring example of someone being awarded a 'design' contract and not knowing the end users and how they actually use the site. 'Change for the sake of change' instead of change to answer a need and improve function. Typical of government... "because we can"! AWFUL.

    1 vote
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  2. Is there a method to forward SPAM with out opening the mail?

    Can there be a method to forward SPAM with out having to open the email? This would ensure that SPAM is reported and would limit it's excess...what is the use of CAN SPAM if the method to stop it is not effective nor accessible? Typos on first ideal so sending again.

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  3. Is there a method to forward SPAM with out opening the mail?

    When we have SPAM there is not a way to report it with out forwarding the mail--is it possible to forward Spam with out having to open the email so that it can be directed to the proper authorities?

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  4. Have an expanded or volunteer group that uphold FCC guidelines

    Similar to Snoops or Wikapedia, we need more perople power to stop the abuse that is happening on the net. I recently joined a group FixYa to find a solution to a problem with my heater. Later to find that Both my name and email address is posted on the web. The company states it has a privacy policy... not sure. It is not the the www's business about what i need fixed in my home. The generic forms current in use to not address the abuse out there.

    1 vote
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  5. Be More Mindful of de facto "Monopolies"

    Comcast essentially has a monopoly on Internet services in the Denver metro area. Recently, their customer service has been insanely poor causing problems for customers as well as the unfortunate people who have to deal with angry customers. Something's amiss at Comcast. They're mailing equipment I never ordered; changing/adding services never authorized; disconnecting service without explanation; not advising customers of critical details related to service and equipment, and that's just in the month of November 2012. I've made between 7 and 10 calls to them this month alone trying to straighten out their messes just to get my telephone and…

    3 votes
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  6. when rolling out CMAS...

    Require phone providers (particularly TMobile) to (first) make available to consumers an app or ? to EASILY control the CMAS alert settings. Right now NO ONE at Tmobile knows how to find the app/setting.

    I don't care about snowstorms in Colorado; they are a part of our local industry.

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  7. My FCC does not log in

    I want to use my Google ID to log in. All that comes up is a blank page with the normal FCC header. No widgets, no log out or log in. No place to click to add widgets. Nothing. Both IE and Chrome browsers do this. What's the point of personalizing if you can't?

    1 vote
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  8. 4 votes
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  9. I'm 67 and live in Bradenton Florida where the only choices for internet and phone service are BrightHouse and Verizon. Both these services

    I'm 67 and live in Bradenton Florida where the only choices for internet and phone service are BrightHouse and Verizon. Both these services are too expensive for me. I need a phone so I can contact my Dr.'s, pharmacies and the few people I know. A phone is an essential service for me but there are no options other than using these big, bloated overpriced companies. I use the Internet to keep up with the news and to pay my bills on-line. Having a television through one of these providers is only a dream. The cost of the very basic…

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  10. more info for speedtests

    When asking consumers to do a speed test, you should ask for provider, advertised speed, and cost of service. Addition questions that would be helpful are, other services included in given price and satisfaction.

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  11. 1 vote
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  12. 1 vote
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  13. SERIOUSLY WRONG APPROACH

    I find your new home page egregiously offensive, both emotionally and intellectually.

    Why does the FCC feel compelled to compete with grossly over-hyped and over-dramatized TV news? Is this really the best approach to getting more citizens to educate themselves? Did anyone try plain and simple language before embarking on a Madison Avenue/Hollywood approach?

    Did the FCC try providing straightforward answers to questions the voting public doesn't ask anymore because they never get answers to the questions they ask from government or private enterprise?

    Your Bill Shock initiative is certainly appreciated and for the moment I am still reasonably certain…

    2 votes
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  14. Hire people that understand the difference between the words "sight" and "site."

    A recent reply from FFCInfo@fcc.gov

    "You are receiving this email in response to your inquiry to the FCC.

    Hello,

    Thank you for contacting the FCC.

    The FCC appreciates feedback on the information on the sight [sec] and comments on the new sight [sec]; please go to the following link and send in your comments.

    1 vote
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  15. MyFCC Page Needs Format Repairs

    On the home page, the text is all the way across the page instead of in the bordered off area it should be in. I see nothing to select, except for Feedback and the other usual links at the bottom of a webpage. I'm going to chalk this situation up to the possibility that this site is unable to be viewed properly on my iPhone. This seems to be the only FCC page I can't see properly.

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  16. Relay commication

    I'm deaf. Hope you can help all us deaf/hearing peoples from FCC

    4 votes
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  17. 1 vote
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  18. Create User account ability...

    Not require a third party website, such as, facebook, twitter, etc... to log in. I would rather keep my passwords separate and not use outside connection to log into myfcc.

    7 votes
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  19. An excellent start. Would also love:

    (1) The business widget to link directly to the substantive pages (e.g., EDOCS would go directly to advanced search rather than overview of EDOCs and quick search, same with ECFS, Transactions would go directly to Major Transactions page rather than description of Transactions Team)
    (2) Update to the Personal Links widget to allow you to order them after you've input them (like you can order which type of documents you want to see first in the Topic Watcher)
    (3) And like another commenter requested a quick link to the list of all Commission orders from any given year (like on…

    3 votes
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  20. old functionality

    This could have promise, but I'd still like the old functionality of just listing all of the Commission orders from any given year. Could we add that as a widget? This allows us lawyers to fairly exhaustively find all of the Commission actions in a given year, which adds certainty to our searches. (Also, I think one of the widgets wants us to list up to five bureaus that we want to see orders from, but an option for general Commission orders is not provided.)

    16 votes
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