Plain Language

We are committed to following federal plain-writing guidelines for FCC documents, using clear and concise language appropriate to the subject matter and intended audiences. Share your thoughts, suggestions and examples below.

  1. Stop using colored text.

    Websites fail when visitors cannot read it and easily navigate it. .

    I am a senior who is losing my vision - which is different than "color-blind". Crayon colors, neon colors, faded colors, and colored backgrounds make it nearly impossible for many of us to SEE and READ the text.

    Black on white is the defacto color combination for readers; please use it. And please don't forget to use a gutter (border) on the sides of each side, too.

    Aside: When I created websites I asked handicapped visitors to rate: readability, usability and colors. What I learned is browsers do…

    20 votes
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    4 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
  2. Rank topics by interest and activity, to actually promote citizen commenting

    The current website design forces those who wish to testify on-line to search for the elusive docket number. Unless you are an industry attorney, you are probably not going to go to the effort to find this docket number. Even New York Times articles don't tell citizens the docket numbers. Even organized activist groups don't tell citizens the docket numbers. Thus, the website of the FCC deters citizen engagement.. To promote citizen input, the FCC would simply rank topics by interest level and activity. Topics such as "net neutrality," "decency standards," and "monopoly threats" are evergreen topics. An fcc.org front…

    19 votes
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  3. Closed caption

    FCC on tv and movie DVD and sorenson vp and computer because every time I watch no closed caption:(

    16 votes
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  4. net neutrality

    Please do not allow internet neutrality to become a reality. Internet access functions quite well without government interference. The American public deserves to have internet remain as it currently exists. Thank you.

    15 votes
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  5. DON'T DELETE IN-PROGRESS APPLICATIONS!!!

    We have been working with a municipality and a contractor to prepare an FCC license application. We have had delays because of bidding schedules and were waiting for specific antenna and transmitter information from the contractor so that we could complete our application. The web site warns that FCC will delete the unfinished work after 30 days (ridiculous) and so we tried to make sure we entered the site every couple of weeks to extend our 30-day period. Well, we apparently missed a day, and the FCC deleted our work. We will have to start over again with the entry…

    14 votes
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  6. **** this website and it's jargon. The FCC is sham, and they built a comment website unable

    **** this website and it's jargon. The FCC is sham, and they built a comment website that isn't interactive.

    **** the FCC, like at this intentional malicious use of bad formats and jargon to mislead people to be able to comment on the poor service we experience.

    14 votes
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  7. Honestly, just make a video.

    You can say a lot and give examples and explanations in a video. It takes a lot less time away from the viewer and is more accessible to the masses. If done correctly it can capture the attention for a longer period of time than text. The FCC does not appeal to the youth. This may be the downfall of the FCC over time. A video is almost paramount actually. Also, net neutrality for all not just the paying few.

    8 votes
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  8. Why are all of your forms horrendously difficult and tedious?

    All of the forms on this site seemingly discourage actual complaints. The rest of this site seems to do the same, making thing exceedingly difficult and making the poster feel as if no actual action can be taken. I understand that some of it is pure bureaucracy, that's bound to happen; but the point remains that you (as an organization) are trying to stymie the American people's voice in this regard. I'm ashamed of my government and my nation more than ever because of things like this. Make a real effort, but don't dress up this site like it isn't…

    7 votes
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  9. Asking the public to discern you docket to translate your specialized speak is inconsiderate, you should be able to translate for us.

    Please review idea previously entered. It is new to me but clearly expresses my frustration trying to comment. Is this your intention?

    Title:Rank topics by interest and activity, to actually promote citizen commenting The current website design forces those who wish to testify on-line to search for the elusive docket number. Unless you are an industry attorney, you are probably not going to go to the effort to find this docket number. Even New York Times articles don't tell citizens the docket numbers. Even organized activist groups don't tell citizens the docket numbers. Thus, the website of the FCC deters…

    7 votes
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  10. 7 votes
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  11. You could actually have a website that's user-friendly

    I am trying to find information on why you believe it makes any sense at all to categorize the internet as a public utility. I have written to my congressman, who sent me here. I can find no information, and can't comment without knowing the proceeding number? Do you expect us to know that? Looks like you'd rather not know what people think, since it's impossible to find what you're proposing to do, nor to comment on it.

    7 votes
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    5 votes
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    5 votes
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  14. friendly document is a right

    Stop talking about our rights and privacy because there is none. Take a look who keeps stuff private while we have no privacy! I have the right to see a document that was written. I am homeless, jobless, carless. And for 2 months i have been trying to get help and I'm turned down from state and government. So I will be writing friendly documents to all. PS. Politicians sure like to start fights! But they don't fight! Just saying. Haveva great day.

    3 votes
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  15. Info needs to be easier to find; different sections for the different departments, categorized topics, etc.

    It would be nice to have your different department easier to find - right now they are listed under very broad generalized heading like "media". Maybe a different heading for departments (bureaus, offices) that make sense to the average layman. Radio, television, wire, satellite, cable, internet, etc. Then have drop down menus with subheadings. I.e. Radio could drop down to have options such as; consumer complaints, actions taken, AM, FM, FAQ's, rules/laws - that can include documents as to what can or can't be done in radio (what word can't be used, do main offices or offices with waivers have…

    3 votes
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    3 votes
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  17. links should take you exactly where I need to go--not generalized FCC area

    If a phone number has been spoofed, I want to see how progress is being made without going to seven other areas first.

    3 votes
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  18. Seperate personal statements, history of events, & research, apart from official legal documentation stating terms and / or laws.

    Separate things such as personal statements, past events, research findings, and anything relating to non-factual content in their own respective documents, apart from an official legal document which only states legal clauses, terms, scope, and penalties.

    A legal document should be easy to locate for future reference when needed so everyone is aware of the laws and penalties for breaking them.

    Supporting documents and personal statements should come after the legal documentation and should not be clumped together which makes everything harder to read.

    2 votes
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  19. Tell us where to find info!

    From http://www.fcc.gov/guides/understanding-your-telephone-bill -

    "The maximum allowable access charges per telephone line are set by the FCC, but local telephone companies are free to charge less or nothing at all. "

    How do I find out what the maximum allowable access charges are? Why isn't that on your website, if you are the ones that set them?

    2 votes
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  20. I would like to use the 433 MHz band to control and receive data from an unmanned autonomous vehicle ...

    .. in an enclosed space for commercial purposes. It is not AT ALL CLEAR what additional hurdles or fees I must surmount in order to do so. Please make this clear!

    2 votes
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