How can the FCC better engage the public on rulemakings?

Is there a rule for Customer Service response times for Wireless carriers!? 55 minutes hold on StraightTalk!

We recently had to wait for more than 55 minutes for a live operator to help us with a port of wireless number from AT&T to Straighttalk (Tracfone Wireless). The question I have is if FCC should require service level agreements for these companies who are grabbing consumers without having the infrstructure and customer support capacity to service them?!

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    David Mortaz shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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