Be more consumer friendly
The site is a bit confusing at times to navigate. Where do I go to file a complaint? Where do I go to check on the status of a complaint? What are the current cases FCC is working on and where do I find status reports that get updated regularly? I really am hoping so much that the new FCC becomes a tool to support the consumer and end the helplessness we experience in being subjected to mega companies like Time Warner and Comcast, so please support us on your website and make it work for us!