Site needs 2 front ends.. one for consumers and others for regular users/professionals
Those of us who live at this site prefer the old way with everything right there. This new site is too "consumerish" and is great for Mabel Brown from Squattingpigeon, MO who is visiting the website to complain about getting calls at 2 in the morning despite her insistence that she's on the "do not call" list.. This new site (IMHO) disenfranchises the professional user. Also, with budget cuts and a possible government shutdown, I would not exactly put candy coating the website at the top of the list. Perhaps staffing up the Audio Bureau would be more prudent.
We are looking into ways to provide a tailored experience for frequent users of FCC.gov based on feedback we have heard from users.
Would love to hear suggestions on features you would be most interested in adding to a “professional user” interface as we begin to develop this.
Daily Digest? Improved EDOCs search? Easy access to ECFS?
Send us your ideas.
-FCC New Media
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Noah oliv commented
On the old site there was no craving to discover pertinent data, the new site is a lot of more awful! Models -
I need to arrive at IE range guidelines parts 15 and 101
I might want to get to current themes from interst range distribution and item authorizing IE draft proposition for new principles and remarks on these
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I agree with J. Eisenach that the new site cannot be fixed and that the best solution is to return to former fcc.gov as the front end and then set to work improving it to facilitate the research needs of the professional user.
Glenn Cummings commented
My main complaints could easily be addressed with this method. I have a few licenses that need to be maintained, and this is it for me. I really don't want to see how much money the FCC is wasting and how it hypes it's service when it is a government monopoly.
Don't tell me what you are doing for me. DO IT ! I want my experience to be fast, easy, and inexpensive.
David Poole commented
I agree with "two front ends." Since a user probably doesn't switch audiences, I suggest either offering a cookie allowing a user to automatically return to the consumer or professional site or links to separately bookmark one of the other.
On the old site it was not eay to find relevent information, the new site is much worse! Examples -
I want to access spectrum regulations IE parts 15 and 101
I want to access current topics of interst to spectrum allocation and product licensing IE draft proposals for new rule making and comments on these