CLOSED: A New FCC.gov - Feedback


This forum is now closed. There will be future opportunities to comment on the FCC.gov website.*

We will be rolling out updates to the new FCC.gov on a regular basis. Share your thoughts and ideas on what to add to the next release, or ways we can improve the user experience or functionality on FCC.gov.

How can we improve the new FCC.gov?

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  1. New site emphasizes style over substance

    The new site looks very pretty, but unfortunately it appears to have been designed by graphic designers and not by anyone who actually uses the FCC's site.

    Someone who actually participates in FCC proceedings wants to know what the most recent actions are that have been taken by the Commission and its Bureaus. This person also wants to know about meetings, workshops, and changes to comment deadlines. This person also wants to be able to quickly access the relevant detailed information from each bureau.

    All of this important information is buried or truncated to the point of being unusable under…

    479 votes
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      started  ·  82 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
    • New website = New Coke

      The FCC's web site should be designed to further the agency's regulatory mission and allow individuals and organizations to transact business more efficiently with the agency than they could in a paper or face-to-face world. Rather than focus on pretty graphics designed to maximize PR and image and present the Commission as hip and cutting-edge, the Commission should focus on improving the functionality of its electronic databases and database interfaces, the accessibility of information, and the amount of information. That's what loyal users really want, and the agency seems to have forgotten that. I can't help but think that the…

      186 votes
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        started  ·  1 comment  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
      • Site needs IA more than design

        This new site design is beautiful; it’s impressive for a government page. I feel like the design isn’t really the issue though. The information on the site is still poorly organized, and seems to assume you understand the government lingo the FCC works under. I think the FCC should consider reworking the site to focus on helping the public understand and navigate the issues the FCC deals with, and not on a flashy “web 2.0” look.
        Consider hiring an Information Architect…

        39 votes
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          started  ·  2 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
        • Roll out this idea to ALL .Gov sites

          Propose this site layout to all .Gov entities. It might not work for all; but for say, National Labs, it would be a plus.

          32 votes
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            started  ·  4 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
          • Finding the most current version of the FCC rules on the FCC website

            The FCC rules are not posted on the FCC website or are not findable. I would like to see a link to the FCC rules placed on the main page frame of the FCC website. I would also like the rules to be searchable and to reflect the most current updates.

            21 votes
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              started  ·  3 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
            • Create Forums to get the People Involved

              Create a Forums on the site and link articles and ideas to the forums. So not only do we get general comments, but people can also become involved and have a voice in their government and in the FCC. The most important part of the FCC is communication, which this would help accomplish.

              10 votes
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                started  ·  4 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
              • 7 votes
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                  started  ·  0 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                • The site is not accessible to the blind.

                  The site is apparently using new code. It is nearly impossible to use. I am a Radio broadcast engineer an I rely on the site. I am also legally blind. In it's new form, I will not be able to get around it. It makes no sense to a person listening to it with a screen reader. It is repeating "type in text" for every letter I am typing right now, due to what? It does not happen on any other site. There are no HTML Headings now on the old page, where did they go? Menus on the new…

                  6 votes
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                    started  ·  0 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                  • Make it usable by the people not lawyers and technicians.

                    It does not appear that your average American could make heads or tails of this website.
                    As a taxpayer I want to know what this agency is doing.

                    3 votes
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                      started  ·  1 comment  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                    • 3 votes
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                        started  ·  1 comment  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                      • Get the "search" feature working.

                        I'm looking for a two year old Commission report, but the old link to the document doesn't work and the new site's "search" function yields zero helpful results. As of a couple of days ago, I was able to find it by choosing to use the previous fcc.gov and searching from there. However, now even that seems to be turned off.

                        3 votes
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                          started  ·  0 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                        • Consider the [Crowd] Source

                          I see where this beta site is trying to go, but I think it goes too far. I applaud the attempt, but graphics should be used judiciously to prevent "information overload" by breaking up text with aesthetically pleasing art. In this case, the graphics dominate the front page, leaving very little visual space to convey meaningful content. Because this is a government website upon which people rely to obtain information, we can strike a better balance. The graphics can be smaller and achieve the same effects. The "feature" videos can be placed in a "meet the FCC" space, as Function…

                          3 votes
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                            started  ·  2 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                          • mobile version of site

                            The website must incorporate ability to view current issues and comments across different platforms. Most americans today are on the go, and for them to be able to keep track of events and post comments from mobile devices is necessary.

                            2 votes
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                              started  ·  0 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                            • 2 votes
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                                started  ·  2 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                              • Make divisions reachable from the home page, not just bureaus

                                The Wireline Competition Industry Analysis Division has extremely useful data, but one would never know it with the new site. There is no way to get there unless you already know it exists. Nor is there a way to search for any of its reports effectively.

                                2 votes
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                                  started  ·  1 comment  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                                • Looks Good Needs More Dynamic live applications

                                  Off to a great start. Site needs more automation and live real-time apps.
                                  Cut more red tape with online license applications, approved with a click of the mouse! No more download, pdf, word docx's and mail in forms. All real time, more user friendly where the common joe can understand and personal is the right direction.

                                  1 vote
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                                    started  ·  1 comment  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →

                                  CLOSED: A New FCC.gov - Feedback

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