CLOSED: A New FCC.gov - Feedback


This forum is now closed. There will be future opportunities to comment on the FCC.gov website.*

We will be rolling out updates to the new FCC.gov on a regular basis. Share your thoughts and ideas on what to add to the next release, or ways we can improve the user experience or functionality on FCC.gov.

How can we improve the new FCC.gov?

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  1. 3 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Great suggestion. As we enter the next phase of the redesign, revamping the “help” section of the site is at the top of the list.

      What kind of support would be most helpful to have live chat available for? Ex: transactional assistance, consumer support, etc.

      - FCC New Media

    • 1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Clearly places emphasis on Broadband Agenda at expense of traditional media

        The website design and contents available to date illustrate the emphasis that the Commission is placing on point to point personal communications which may come at the expense of point to multipoint "old fashioned" broadcast services. Beta website tends to bury key functions and tools that serve the very industries that the Commission regulates while placing fluffy generalizations clearly aimed at pandering to an uninformed public up front. If that were followed by educational information to elevate the public understanding it might be more acceptible. As it stands, the content implies that Broadband expansion offers service while old media simply…

        3 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Fire the logo designer

          Fire the logo designer and make it obvious that this is the FCC site, not some obscure symbol. This is a Technical site as well as a marketing tool for the FCC

          3 votes
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            3 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
          • 3 votes
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              1 comment  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
            • The changing logo on scroll is slightly distracting.

              The animation and change tends to catch the eye on scroll, maybe it'd be better to always display the smaller logo?

              3 votes
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                0 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
              • Consider the [Crowd] Source

                I see where this beta site is trying to go, but I think it goes too far. I applaud the attempt, but graphics should be used judiciously to prevent "information overload" by breaking up text with aesthetically pleasing art. In this case, the graphics dominate the front page, leaving very little visual space to convey meaningful content. Because this is a government website upon which people rely to obtain information, we can strike a better balance. The graphics can be smaller and achieve the same effects. The "feature" videos can be placed in a "meet the FCC" space, as Function…

                3 votes
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                  started  ·  2 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                • Looks very gov 2.0

                  presentation layer is important, but what happens when my corn plants shift 10 inches to the left?

                  1 vote
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                    0 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                  • Improving user interactions with top news displayer

                    On the front page, there is a top news/story displayer that constantly switches between the various stories.
                    Currently, there are two problems with this:
                    First, the title of the story is not link when it should be. I think you will find that most users will think that the title is a link, as is often the case, when it is not.
                    Second, the clickable space for switching between the different stories is too small. I can't find the research paper on this right now, but increasing the interaction space is nearly almost always helpful. It may also be useful…

                    3 votes
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                      0 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                    • amateur radio

                      There's no links for amateur radio or other licensing issues directly. There should be something separating the consumer and business sites!

                      25 votes
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                        planned  ·  10 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                      • Generally like. RSS button missing in URL Bar.

                        Works well when browser has JS/Plugins and Images turned off. A sign of best of breed dev. Major points here.

                        Missing RSS button in URL Bar (I see link at the bottom, though). Would prefer a category-based site combined with a blog (instead of just a blog with some links on the side) BUT do love just how accessible you guys are - tons of contact, action and support links. Very nice.

                        My first visit to fcc.gov and the old site with proprietary DOC files are a major turn-off so this update is already infinitely better. Thanks and thank you…

                        1 vote
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                          0 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                        • Clarify social sharing features

                          It's great that you're including the FCC's social media channels and social sharing features on this beta site. I would like to suggest either different icons or arrangement for the channels, however. Right now, they are rather dark and shaded when the user doesn't have their mouse hovered over the icons. To me, that makes the social sharing icons below them stand out more.

                          1 vote
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                            under review  ·  0 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                          • If you don't know the docket number - how do you find it?

                            The new design has a list of the 10 most popular dockets, but finding others requires a priori knowledge of the docket number - a major problem.

                            An old approach to this problem for OET dockets still lingers in the chaos of the current site:http://www.fcc.gov/oet/info/docket_comments/

                            This would be a good model for docket in general that don't make the top 10. Indeed, finding comment due dates in general shouldn't be so difficult.

                            11 votes
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                              1 comment  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                            • Nice clean look, but could be hard for those who don't use search

                              The search needs to be very good since this site communicates so much information on a regular basis. I like it, but i know from usability tests that if your demographics are mostly people over 50, you'll need to make the search field very large and prominent or they wont use it.

                              4 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • 2 votes
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                                  started  ·  2 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Subject/Issue scroller

                                    I'd like to see a sort of searchable menu on the left or right of the page. Major and current issues or operations for the FCC and then you can instantly see the list, search it and then comment or read about it. Having the main center of the page with a few pics and headers is nice and attractive but not fully functional.

                                    1 vote
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                                      0 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Improve performance: http://pagespeed.googlelabs.com/#url=beta.fcc.gov

                                      Google's Page Speed has some good ideas to improve website performance

                                      1 vote
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                                        0 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 12 votes
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                                          planned  ·  1 comment  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Mobile Safari floating search + title disappear

                                          In Mobile Safari, the floating search and title div don't use the fixed position of the viewport, but slide under the top edge. Then, scrolling back to the top of the page shows the wrong graphic position.

                                          3 votes
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                                            0 comments  ·  Website Feedback & Discussion  ·  Flag idea as inappropriate…  ·  Admin →

                                          CLOSED: A New FCC.gov - Feedback

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