How can FCC data be more useful to the public?

Enforcement!!!!!

Enforcement of the Do Not Call List is totally obscure. I have filed my second complaint with the FCC regarding telemarketing and robo calls on my cell and landline. In filing the second complaint I have provided a list of approximately 40 numbers from May - July with as much information on each of them as possible. I understand there are some organizations that are exempt such as political (which I totally disagree with) but the calls are out of control and these people know they won't be touched. Not that they can not be they just aren't. Since filing the last complaint I continue to receive these calls and have begun to use the *57 trace componet. I have also found that there is one number in particular that will not trace. I have had two more calls from this number since filing and I can not trace them. I do have a couple of others that I have two traces on each. I am told it takes 3. But then what, do I have to hire an attorney to go after these people when there is an agency that should be doing their job. I am disabled with a very ill mother. It is an effort sometimes to answer my phone and I must make the attempt because of my mother. I want to answer my phone for only those that are to call. One robo call in particular will not disconnect upon hang up. Their entire message is played first. I know this because after hanging up on them I needed to place a call and could not get a clear line, simply because they weren't finished with their message. What if I have an emergency and I can not get my line cleared. I pay a phone bill monthly, I am on time. You would think we have the right to have only the incoming calls that we choose!!! And I would think I could have a dial tone when I need. I believe a robo call is suppose to give you an option to opt out at the beginning of their message. That never happens.......BUT......why do we have to opt out of their call list when we are already on THE NATIONAL DO NOT CALL LIST!!!! I have ranted enough but I am not done. It would also be nice to have someone acknowledge they have recieved our complaints

36 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    I agree to the terms of service
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    9 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      Submitting...
      • Edmund KurekEdmund Kurek commented  ·   ·  Flag as inappropriate

        It's often said that the government does two things really well, nothing and over react. It is time for the FCC to act firmly asnd quickly on this matter. The crooks have analyzed the American system and found it's weak spots and exploited them for their own means with little to no fear of prosecution. Our company constantly, nearly every day 1 to 3 calls to re-order Viagra. This not only violates FCC rules but also FDA and maybe DEA laws. Why can't ehy be stopped? A congress that is dead from the neck up is why....

      • JerrySJerryS commented  ·   ·  Flag as inappropriate

        One of the biggest problems the FCC faces is the number on your caller id or trace back (*57) can easily be falsified with the appropriate equipment. And every one of those sham companies who ignore the DNC list use such equipment. A couple of weeks ago I even got a call listing my number as the calling number! I pity the poor people who's numbers are being used by these crooks.

        It should be very expensive to fake a caller id, and people responsible for their sales and use should go to prison.

      • DaveDave commented  ·   ·  Flag as inappropriate

        In my opinion the very best strategy is to have a separate cell phone for "the real important" issues and use another phone mostly in ONE direction, meaning not answering 99,9% of incoming calls. But use it only if you need to call someone, which can be very seldom if you can manage it. You can contact me here: http://infobusiness2.de

      • AnonAnon commented  ·   ·  Flag as inappropriate

        I am bombarded with those annoying numbers and I have reported them dutifully - so far I have submitted 30 complaints and absolutely nothing has been done. I get the same calls over and over again, so my reporting them appears to be pure folly.I am on the Do Not Call registry but it makes no difference. I am at my wits end. If the FCC had the proper IT talent level, this problem would be aliieviated for all of us, If the FCC does not want to employ the proper IT talent, then it should not have the citizens go through this exercise of reporting numbers it has no intentions of following up.

      • AnonymousAnonymous commented  ·   ·  Flag as inappropriate

        i have the same telemarketers calling after repeated attempts to be removed from call list, and repeated complaints to the fcc. These telemarketers LAUGH when you inform them you are on the DNC list. It's a big joke. I don't understand why enforcement is so difficult, or perhaps it is just non existant.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I truly believe that telemarketers are getting our numbers from The Do Not Call List!

      • Kathy FeingoldKathy Feingold commented  ·   ·  Flag as inappropriate

        I don't understand why this sham of a list even exists. Within the last 5-6 months unwanted calls have increased dramatically. IS ANYONE AT THE FCC ENFORCING THE DO NOT CALL LIST??? A Life Alert knock-off calls twice a day, every day, from multiple phone numbers. I just went through my caller ID and during the last 2 weeks we've had 68 telemarketing calls. This is insane. Why can't you enforce this??

      • tctc commented  ·   ·  Flag as inappropriate

        Why can't the FCC do something to stop private companies from taking over telephone service, in jails/prisons, in the states, (Virginia). Inmates are charged up to 50 cents a minute, and this is for local calls. When is this government going to protect the people, from 'BIG' business.

      • tctc commented  ·   ·  Flag as inappropriate

        You are so right. Another case, where the government refuses to do their job. The 'do not call list', is a 'BIG' joke. Just like the rest of the government.

      Feedback and Knowledge Base